FAQ:
Lost items on the plane and at the airport
Lost items on the plane and at the airport
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If I lose an item, who can I refer to?
If you have lost your luggage/item:
On board the aircraft (apron bus): write to oggetti@ghbologna.it
On board a taxi: contact the Lost and Found Office of Bologna municipality
On board the Aerobus - BLQ: Contact TPER service
On board a scheduled bus: Contact the Company that supplied the service.
On board a rented car: Contact the Car rental that supplied the service.
For all other areas not mentioned above write to oggettismarriti@bologna-airport.it
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I think I've left my rucksack on the plane, what should I do?
If you've left any item on board the aircraft (apron bus): Write to oggetti@ghbologna.it
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I have left my glasses at the security checkpoints, what should I do?
Send an email to oggettismarriti@bologna-airport.it, or else report to the Luggage Storage (at the Staff security checks gate - 1st floor/departures - next to the MBL), open 24/7.
Useful guidance for users with electronic toll payment devices
If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.
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