Special assistances
Rights and service quality
Regulation (EC) no. 1107/2006 protects the rights of passengers with disabilities or reduced mobility (PRM) in all European Union airports, in order to guarantee full accessibility to air transport and an assistance service suited to the needs of the passenger, free of charge and without discrimination.
No one can refuse your booking or boarding on the basis of your disability or reduced mobility. The only exception applies to potential safety related problems connected to national or international regulations or technical impediments, for instance concerning the size of the aircraft.
For flights within the EU, if no technical issue prevents it, and provided that a prior 48-hour notification was made, airlines must carry medical equipments and 2 mobility aids, such as wheelchairs or crutches, without any additional charges.
Useful guidance for users with electronic toll payment devices
If you purchase online with credit/debit cards or Satispay, you will have guaranteed access to the car park. If you prefer to pay with Telepass or UnipolMove, you cannot purchase parking online and access will only be subject to parking space availability.
Buy online
Electronic toll payment device not available
On-site purchase
