I have purchased the parking online but have received no invoice.
If you have requested it on our website during the purchase, we suggest you check your mailbox and make sure the email was not automatically sent to your junk/spam folder.
Otherwise, if you haven't requested an invoice on our website during your purchase, you cannot claim for one afterwards.
Other questions on the same topic
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I have lost my parking ticket, what should I do?
You should report to the Parking Control office, at the ground floor of the P2 Business, showing your ID, vehicle registration document, departure tickets and any booking.
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Is the Parking Control office always manned?
Yes, it is, 24/7. -
Are there any reserved places for PRM?
You can find free reserved parking spaces for Passengers with reduced mobility holding a valid DPR 151/2012 Parking Permit in parking lots P1 Terminal, P2 Business, P Premium, P Express and P5 Young.
In order to avail of the free parking you have to report to the Parking Control office (on the ground floor of the P2 Business, open 24/7), showing the following documents:
- Entry ticket into the parking;
- valid European DPR 151/2012 Parking Permit;
- DPR 151/2012 Parking Permit holder's valid ID;
- copy of the flight ticket's booking or paper or electronic boarding pass belonging to the DPR 151/2012 permit holder.
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Can disable passengers ask for assistance at the Parking Control Office?
Yes, by supplying the surname of the PRM and their flight destination. In addition, they have to inform the PRM staff if they have already requested the assistance with the airline.
For more information on the Contact Points -
How can I book for a parking place?
You can book your parking at the airport, through the our website, our apps iOS and Android, or over the phone.
